Skip to main content

Opportunity

With permission from Cristo Rey Network

You are here

Executive and Business Systems Assistant

Operations

About Bellwether Education Partners

Bellwether Education Partners is a national nonprofit focused on dramatically changing education and life outcomes for underserved children. We do this by helping education organizations accelerate their impact and by working to improve policy and practice. Bellwether envisions a world in which race, ethnicity, and income no longer predict opportunities for students, and the American education system affords all individuals the ability to determine their own path and lead a productive and fulfilling life.

Our work focuses on five service areas:

  1. Policy analysis and research
  2. Strategy and growth planning
  3. Organizational effectiveness and efficiency
  4. Implementation support
  5. Educational program evaluation

We believe that the only way to ensure all children have access to a high-quality education is to take a holistic approach by changing field-level policies and perceptions while strengthening and supporting individual organizations. Since many of the challenges organizations face are complex, they require multiple perspectives and areas of expertise.

Through our integrated offerings, we provide comprehensive, coherent, and lasting solutions to education’s most long-standing and complicated problems.

Organizational Culture

Bellwether takes our mission of serving educators, students, organizations, and communities seriously. But we try not to take ourselves as individuals quite so seriously. We do challenging work, and we know how to have fun. From jumpsuits and talent shows at retreats, to PowerPoint presentations on werewolves and vampires at team meetings, we embrace our individuality — our quirks, talents, and diversity of viewpoints. We welcome different experiences and perspectives because we know that our team is stronger for having a variety of political, cultural, and educational beliefs represented.

Bellwether strives to make the work rewarding and sustainable so we can find harmony between demanding jobs and full personal lives. We are proud that our team has poets, hockey players, food bloggers, activists, teachers, karate black belts, church leaders, cyclists, and much more. Our flexible work environment allows many of our team members to work where they like, and when they like (within reason, of course). This allows us to operate in ways that feel most productive to us and do more of what we love doing on our own time.

These qualities are clear in the core values that guide our work and reflect what is truly important to us as an organization:

  • Mission Mindset: We are dedicated to dramatically improving outcomes for low‐income students. Our nonprofit status allows us to focus on this mission, and it guides the people we hire and the clients and projects we support.
  • Tailored Excellence: We work with our clients to develop customized, innovative solutions. We direct our unwavering focus on quality toward successful outcomes for our clients.
  • Synergy: We believe the whole is greater than the sum of its parts, and that our teams make each other better.
  • Integrity: We exemplify the highest standards of individual and organizational ethics. We carefully balance client confidentiality with transparency to other clients and the public.
  • Diversity and Inclusion: We believe that to achieve our mission, we must be a diverse and inclusive organization broadly reflecting the various communities we serve.
  • Flexibility: We believe in the philosophy of “working smarter, not harder.” We trust our co-workers and teams to do excellent work in the manner they see fit.
  • No Drama: We have no tolerance for drama or the politics of education affecting our work. We respectfully and proactively deal with frustrations, disagreements, and unexpected hurdles.

Further, we value many forms of diversity and believe race, ethnicity, and socioeconomic issues play an especially acute role in the education sector and consequently our work. By actively seeking and hiring talent with diverse backgrounds and experiences, and maintaining an environment where divergent ideas and perspectives are freely expressed, we increase our collective ability to deliver thoughtful, relevant solutions and analyses for our clients and the education sector.

About the Position

Bellwether has an immediate opening for an Executive and Business Systems Assistant. This person will support the overall management of data and technology for Bellwether, as well as provide administrative assistance for up to three Bellwether team members.

This person will report to the Director of Business Systems.

In this context, the Executive and Business Systems Assistant’s primary responsibilities and duties will be:

Training and Team Support

  • Develop training materials and conduct onboarding and professional development sessions
  • Serve as the first line of defense for questions related to knowledge management (KM) systems such as Salesforce, SpringCM, Zoom, and Qualtrics
  • Monitor support requests submitted through Bellwether’s internal chat platform and provide timely support
  • Identify trends and seek solutions to common problems and elevate complex issues to the Director of Business Systems
  • Maintain the Bellwether FAQs resource, ensuring that it is accurate and comprehensive
  • Continuously gather feedback from staff to refine trainings and customize support

Database and Technology Management

  • Monitor staff adoption and adherence to protocols
  • Design and lead fun adoption challenges for the team
  • Service business systems to maintain quality
  • Routinely audit data in Salesforce and SpringCM to ensure clean and high quality data
  • Support the implementation of new business systems, including testing and training creation
  • Support computers and hardware alongside the Director of Business Systems

Executive Assistance

  • Schedule complex meetings or calls involving multiple people - both internal staff and client staff - for up to three Bellwether team members
  • Arrange domestic travel for these team members
  • Prepare, reconcile, and submit expense reports for these team members on a monthly basis
  • Regularly add and update contact information in Salesforce

Qualifications

Bellwether is a good fit for professionals who possess strong personal drive and motivation; demonstrate exemplary professional behavior and values; and who are resourceful, responsible, tenacious, independent, creative, and self-confident. Our core values give prospective candidates a good sense of how we approach our work.

The ideal candidate should have at least 3 years’ administrative experience supporting people, technology, and complex projects. Additionally, the successful candidate will have the following:

  • Capacity to quickly learn new systems and technologies
  • Comprehensive computer skills including calendaring, word processing, and using spreadsheet and database software
  • Ability to help users of all technical skill levels solve technical challenges
  • Confidence to give and receive feedback, and manage up and laterally, as needed
  • A well-rounded interpersonal skill set with the capacity to work well both independently and in a team environment
  • A high attention to detail and a commitment to producing the highest quality work
  • Excellent problem-solving skills
  • A highly self-motivated work style and the flexibility and willingness to identify and take on additional projects when needed
  • Ability to work proactively in an ambiguous and dynamic small organization
  • Strong communication skills, both verbal and written
  • A track record as an outcome-driven self-starter
  • Strong ethics and personal integrity
  • A professional attitude and customer-service orientation
  • A Bachelor’s degree

The following traits/skills are ideal but not required:

  • Experience using and/or managing Salesforce or a similar database
  • Demonstrated passion and commitment to improving outcomes for underserved students

Compensation

Bellwether Education Partners provides competitive compensation and an attractive benefits package that includes a performance bonus based on individual and firm success, health care coverage, and a 401(k) plan with an employer matching contribution policy.

Location

The ideal candidate will be based in or around Washington, DC, but we will consider strong candidates in other locations.

To Apply

Applications or inquiries about the position should be directed to:

Amata Small, Director of Business Systems

careers@bellwethereducation.org

The review of applications will begin immediately and will continue until the position is filled. Applications should consist of a letter of interest and current résumé and should be submitted electronically to the email listed above.

Bellwether Education Partners is committed to providing equal opportunities. It is our policy to ensure that all individuals with whom we are in contact are not discriminated against on the basis of age, race, ethnicity, color, disability, gender identity, gender expression, marital status, national origin, religion, sexual orientation, or veteran’s status. Further, as described above, Bellwether is committed to building a diverse team and strongly encourages individuals from all backgrounds to apply.

For more information on our organization, visit www.bellwethereducation.org.